Smart Living

Tailored Solutions

Smart tools designed for multi-dwelling units and property management.

Security and Automation

From Video Surveillance to Public and Private Access Control, Omni Data can provide solutions to provide security and automated response for both proactive and reactive response.

Broadband WiFi Solutions

Secure provision of wireless internet services for all residents and guests

Life Safety (Fire Detection, BDA, Areas of Refuge)

Ensure full life safety code compliance and peace of mind for all residents and guests

Complexity in Property Management

Modern multi-dwelling units (MDUs) are more than just housing – they are hybrid environments blending residential, commercial, and community spaces. Residents today demand more than just a living space; they expect convenience, security, and seamless connectivity in their communities. This means property managers must deliver not only safety and comfort, but also smart amenities and always-on network services. In fact, reliable high-speed internet has become so critical that 77% of apartment residents would pay higher rent if broadband Wi-Fi was included, underscoring how essential connectivity and uptime are in MDUs. Meeting these expectations requires a comprehensive approach to technology and security infrastructure.

Core Challenges for Property Managers and HOAs

Operating a condominium, apartment complex, gated community, or mixed-use residential property comes with a unique set of challenges. Property managers and HOA boards must juggle resident needs with operational demands. Some of the core challenges include:

• Visitor & Package Access Control: Managing the flow of visitors, delivery personnel, and packages is a daily hurdle. The rise of e-commerce has made MDUs prime targets for package theft, which erodes residents’ sense of security if not addressed. Allowing convenient access for guests and deliveries while preventing unauthorized entry (like “tailgating” through doors) is a delicate balance.

• Amenity Access Management (Pools, Gyms, Lounges): Shared amenities are valuable perks, but controlling who can use them and when is challenging. Unauthorized access to facilities like pools or gyms can lead to overcrowding, excessive wear and tear, and even safety hazards. Ensuring only current residents and their approved guests use these spaces (and only during allowed hours) requires robust access management.

• Parking Lot Security & Perimeter Monitoring: Parking areas and property perimeters must be secured against trespassing, vandalism, and theft. Limited parking and unauthorized vehicles can cause daily conflicts. Without effective monitoring, residents may feel parking isn’t safe or fairly managed, leading to dissatisfaction. Gated entries, license plate recognition, and CCTV coverage are often needed to secure these areas.

• Fire, Elevator, and Building Safety Code Compliance: MDUs must comply with stringent life-safety codes (fire alarms, sprinkler systems, emergency exits, elevator safety inspections, etc.). Keeping systems up-to-date with standards like NFPA 72 for fire alarms and ensuring regular inspections is both a regulatory mandate and a logistical challenge. Many jurisdictions now also require in-building emergency responder radio coverage – for example, NFPA and building codes mandate Emergency Radio Communication Enhancement Systems (BDA/ERRCS) to provide 99% floor-area radio coverage in critical areas for first responders. Non-compliance can result in fines or unsafe conditions, so property managers must continually monitor and upgrade safety systems.

• Wi-Fi & IT Infrastructure Across Multiple Units/Buildings: In today’s connected living environment, residents expect property-wide Wi-Fi coverage and solid cell signals, whether they’re in their apartment, the lobby, or by the pool. However, delivering enterprise-grade connectivity to dozens or hundreds of units (often spread across multiple buildings) is complex. Networks must handle heavy multi-device usage, smart home gadgets, and work-from-home bandwidth needs. Property managers increasingly offer managed Wi-Fi as an amenity because high-performance internet is now seen as a “must-have” – it’s no longer a luxury, but an essential utility that boosts resident satisfaction and property value. Ensuring uptime and segmenting the network for security (so each unit has their own private VLAN or network slice) is a technical challenge for MDUs.

• Resident Turnover & Credential Resets: With apartments and condos, people move in and out frequently. Each turnover or even staff changes mean keys, access cards, and system credentials need to be updated or revoked. Managing this manually across multiple systems (door locks, intercom directories, garage openers, Wi-Fi logins, etc.) is time-consuming and error-prone. Without a streamlined process, former residents might retain access, or new tenants might face delays getting credentials, impacting security and experience.

• Public/Private Area Segmentation & Surveillance Privacy Compliance: MDUs must strike a balance between comprehensive security and respecting privacy. Common areas like lobbies, hallways, parking lots and elevators should be monitored by cameras, but private areas (inside units, or places like bathrooms or locker rooms) are off-limits. HOAs can lawfully install surveillance in common areas (entrances, hallways, parking lots, etc.) as long as they avoid areas where people have a reasonable expectation of privacy and follow notification laws. Property managers need to ensure their CCTV placement and policies comply with local privacy regulations (for example, posting signs if required, and not recording audio without consent in two-party consent states). Managing who can view footage and how long it’s retained are additional considerations. In short, the building’s security systems must be designed to protect people and assets without crossing legal or ethical boundaries.

Omni Data’s Solutions for MDUs

Omni Data specializes in integrated, code-compliant technology solutions that directly address these MDU challenges. By taking a holistic approach, Omni Data ensures that all systems – from security to IT – work together seamlessly. Key solution offerings include:

• Advanced Access Control Systems: Omni Data deploys electronic access control tailored for multi-tenant living. This includes secure entry systems for residents and staff (key fobs/cards, PIN code keypads, and mobile credential apps) at building entrances, garages, and amenity spaces. It also involves visitor management solutions so that guests and delivery drivers can be granted access in a controlled way. For instance, we integrate modern intercom platforms like Aiphone and Teleportivity. Teleportivity’s innovative QR Video Intercom allows a visitor to simply scan a QR code at the entry to initiate a video call to the resident’s smartphone, linking visitors and residents with minimal hardware via a cloud-based system. This kind of touchless, app-based guest access provides convenience without sacrificing security. Package delivery lockers or secure holding rooms can also be integrated, so couriers have one-time codes to drop off parcels, minimizing theft risk.

• Video Surveillance & Analytics: We design and install comprehensive CCTV camera systems to cover all critical common areas – building entrances, lobbies, hallways, elevators, parking garages, perimeter fences, and amenities. High-resolution IP cameras with night vision and motion detection keep watch 24/7. Importantly, Omni Data’s solutions can include smart video analytics to automate monitoring. For example, cameras with AI can detect loitering or recognize when an unauthorised person jumps a fence into the pool after hours. These intelligent alerts help property managers proactively address issues. All video feeds can be recorded and centrally managed. Systems are set up with privacy in mind, focusing only on public areas. No cameras are placed where residents expect privacy, and recorded footage is stored securely with appropriate retention policies. Managers can review footage via a secure dashboard or even receive mobile alerts for critical events (e.g., a forced door entry or an alarm). By having an ever-vigilant “digital concierge” watching over the property, MDUs can significantly reduce incidents like package theft, vandalism, or unauthorized facility use.

• Visitor Intercom and Entry Systems: For managing visitors and deliveries, Omni Data offers state-of-the-art intercom solutions. Traditional video intercoms (e.g., Aiphone multi-tenant systems) at gate or lobby entrances allow residents to visually verify guests and buzz them in. We also provide newer cloud-based visitor systems – as mentioned, Teleportivity’s QR code-based video intercom lets any lobby or gate become a virtual doorman with just a printed QR code and an internet connection. Guests can connect with the front desk or directly with a resident via live video call on their phone, and receive a temporary access PIN or the door can be remotely unlocked for them. These systems dramatically improve convenience (no more physical visitor badges or keys) while keeping an audit trail of every entry. For package deliveries, integration with smart locker systems or delivery access codes ensures carriers can drop off parcels in a secure area and notify residents, without needing on-site staff to grant access each time.

• Structured Cabling & Fiber Infrastructure: A strong network backbone is the unsung hero of any smart building. Omni Data’s team designs and installs the structured cabling that underpins all these technologies. This means running fiber and high-grade Ethernet throughout the property – connecting security cameras, Wi-Fi access points, intercom panels, alarm systems, and management offices into one reliable network. In garden-style complexes or multi-building communities, we create fiber links between buildings to ensure high-speed connectivity property-wide. A robust cabling infrastructure not only supports current needs (like streaming video from dozens of cameras to the NVR and providing gigabit internet to every unit), but also future-proofs the MDU for emerging technologies. All cabling work is done to code and with minimal disruption, even in occupied buildings (using techniques like fishing cables through existing conduits, careful labeling, and testing every link).

• Property-Wide Managed Wi-Fi and Connectivity: Through our network engineering expertise, Omni Data delivers enterprise-grade managed Wi-Fi across MDU properties, so residents can enjoy seamless connectivity anywhere on the grounds. Using solutions like Ruckus or Cisco Meraki, we set up multiple wireless access points to blanket common areas and even provide coverage inside units (especially useful in older buildings with thick walls or in high-rises). Each resident can have their own secure network segment across the campus – for example, by placing each unit on an isolated VLAN, it’s as if each household has a private network, even while using a shared Wi-Fi infrastructure. This means devices in one apartment won’t see those in another, enhancing security and privacy. At the same time, management can optionally offer a guest Wi-Fi network for visitors or a separate network for IoT building devices. Omni Data’s managed Wi-Fi includes centralized monitoring and analytics, so we can optimize coverage and quickly troubleshoot issues. The end result is hotel-like convenience: residents connect once and their devices roam throughout the property, staying connected in the gym, lobby, or parking garage. With the growing trend of work-from-home, having reliable, high-speed wireless internet everywhere is a major selling point for MDUs – one that Omni Data can help clients capitalize on.

• Cybersecurity for Building Systems: Beyond physical security, Omni Data recognizes that modern buildings are full of “smart” systems that are potential cyber targets. HVAC controls, smart lighting, elevator controls, access control panels, and other IoT devices are often connected to the network (or even the internet for remote management). Without proper safeguards, these can be entry points for hackers. Studies have found that 75% of building management systems have cyber vulnerabilities that could let attackers disrupt HVAC, lighting, or security systems. Omni Data addresses this risk by implementing strong cybersecurity measures for all building technology. This includes network firewalls and segmentation (isolating the building control network from the resident Wi-Fi network, for instance), regular patching of firmware, and secure remote access tools for maintenance (with VPNs and multi-factor authentication). We also deploy monitoring to detect any unusual activity on the building’s devices. For example, if a door controller or camera starts communicating with an unknown server, it would raise a flag. By securing the operational technology (OT) layer, we protect the property from breaches that could compromise safety (like a hacker unlocking doors or turning off alarms) or resident data. In essence, Omni Data provides the cyber guardrails so that introducing smart tech doesn’t open the door to digital threats.

• Fire & Life Safety System Upgrades: Keeping life safety systems up to code is another area where Omni Data assists MDU clients. We work with fire alarm system upgrades and integrations – whether it’s modernizing an old panel, adding fire alarm communicators that transmit alerts to the fire department, or integrating fire alarms with other building systems (e.g., triggering all access doors to unlock during a fire evacuation). We ensure all work meets NFPA 72 standards and local fire codes. Additionally, for high-rises or sprawling complexes, we offer solutions like Bi-Directional Amplifiers (BDAs) and Emergency Responder Radio Communication Systems (ERRCS) to enhance first responders’ radio signals throughout the building. Many newer codes require these, and Omni Data can design and install a compliant system so firefighters and police have reliable radio coverage in an emergency (for example, International Fire Code Section 510 now mandates radio coverage in all new and many existing buildings to certain signal strength levels). We handle the end-to-end process: RF surveys, system design, obtaining frequencies from the AHJ (Authority Having Jurisdiction), installation of amplifiers and distributed antenna systems, and final testing/certification. By improving in-building emergency communications and upgrading fire detection/alarm systems, Omni Data helps protect residents and ensures the property passes required safety inspections.

• Integrated Monitoring & Maintenance Support: All the security and IT systems we deploy can be unified under a single monitoring platform for the property manager’s convenience. Omni Data provides options for a dashboard that aggregates data from access control, video surveillance, alarms, and networks – giving a real-time “command center” view of the entire property’s tech infrastructure. For example, a property manager or security director could use one screen to check door lock statuses, view live security camera feeds, see if any equipment is offline or if the internet bandwidth is under stress. This integrated approach not only makes operations easier, but also supports preventative maintenance. Omni Data offers maintenance contracts (SLA-based support) to keep everything running smoothly. Through remote diagnostics, we often address issues before they become noticeable – e.g., receiving an alert that a backup battery is low or a camera is disconnected, and dispatching a technician or fixing it remotely. Our clients also get access to periodic system health reports. In short, Omni Data doesn’t just install and walk away; we partner for the long run, ensuring the technology continues to perform and adapt as the building’s needs evolve. With a centralized security network (SecNet) or similar service, all stakeholders (property managers, HOA board, facility maintenance) can stay informed via one pane of glass, rather than juggling multiple vendor apps or disconnected systems.

Is your condominium or apartment community facing these technology challenges? Omni Data is here to help MDUs create safer, smarter, and more connected living environments. We invite property managers, HOA boards, and building owners to reach out for a personalized consultation. Our experts will assess your property’s current systems and needs, then design an integrated solution that enhances security, ensures code compliance, and delights your residents. From improving access control to upgrading Wi-Fi and life safety, Omni Data has you covered as a one-stop partner. Contact us today to schedule a security and technology infrastructure consultation – and take the first step toward a worry-free, future-ready MDU community. We’ll help you assess, customize, and secure a solution that brings peace of mind to you and your residents.

FAQs

What solutions do you offer?

We provide tailored tools for multi-dwelling units and property management.

How does your system help?

Our platform streamlines operations, improves communication, and boosts tenant satisfaction.

Can I customize features?

Yes, our solutions are flexible and can be tailored to fit the unique needs of your properties and management style.

Is training provided?

Absolutely, we offer comprehensive training to get your team up to speed quickly.

What support is available?

Our support team is available to assist you whenever you need help or have questions.

How do I get started with your solutions?

Simply contact us to schedule a demo and discuss how we can tailor our services to your property management needs.

Our property management has never been smoother thanks to these tailored solutions.

J. Lee

★★★★★