Safe Stays

Our Services

Protecting hospitality venues with tailored security and network solutions.

Security

Comprehensive life safety and surveillance systems designed for hotel environments.

Networking

Reliable network infrastructure keeping your hotel's operations seamless and secure.

Balancing Guest Experience with Safety

Hotels, resorts, stadiums, and event venues are expected to deliver comfort, entertainment, and seamless service – all while keeping guests and staff safe. Modern travelers rank safety and security among their top priorities when choosing accommodations. At the same time, they demand fast, frictionless experiences (from check-in to Wi-Fi) that feel luxurious and worry-free. Achieving this balance means much of the security and infrastructure must operate invisibly in the background. In today’s hospitality industry, integrated technology can “make or break the guest experience”, so behind-the-scenes systems for security, networking, and automation must work together to support comfort, convenience, and safety. Omni Data specializes in these behind-the-scenes solutions – ensuring your guests enjoy a premium experience and uncompromised safety at every turn.

Key Challenges for Hospitality Properties

• Managing Complex Access Control: Hotels and large venues must control access for a wide range of users – guests, employees, contractors/vendors, and VIP visitors – each with different permissions and schedules. Tracking who can go where (and when) is challenging without smart systems. Issuing personalized credentials (mobile keys, fobs, badges, etc.) and adjusting permissions in real-time is essential to prevent unauthorized entry while keeping convenience high for authorized users.

• Securing Public vs. Private Zones: A hospitality property contains open guest areas as well as restricted back-of-house spaces (staff-only corridors, kitchens, server rooms, VIP lounges, etc.). Ensuring public areas remain welcoming while sensitive zones stay off-limits requires careful zoning of credentials and physical barriers. For example, a resort might need to allow all guests into the lobby and pool, but only allow staff into maintenance rooms or only VIPs into certain suites.

• Meeting Rigorous Safety Codes: Hospitality facilities face strict regulatory compliance demands for fire protection, life safety, disability access, and emergency communications. Fire alarms, sprinklers, and emergency exits must all meet NFPA and local codes. ADA requirements (like visual alarm strobes and accessible communication devices) must be upheld for guest safety. Increasingly, large buildings like hotels, arenas and high-rises are required to install bi-directional amplifier (BDA) systems or Emergency Responder Radio Coverage Systems (ERRCS) so first responders have reliable radio signal coverage inside the property. Keeping up with these mandates (and their periodic inspections) is an ongoing challenge for operators.

• Reliable Property-Wide Wi-Fi & Network Capacity: Today’s guests expect fast, property-wide Wi-Fi as a basic service – from streaming in rooms to mobile ticketing at stadium gates. If hundreds or thousands of users connect simultaneously, networks can strain. Ensuring strong coverage in every room and public area, plus intelligently managing bandwidth during peak usage, is difficult without proper infrastructure. Hospitality IT teams must design for high density and have plans for traffic spikes (e.g. a convention lunch break or a full stadium at halftime).

• Monitoring Crowds and Responding in Real Time: High-traffic venues like hotel lobbies, casinos, stadium concourses and event halls see huge volumes of people. Detecting incidents (fights, medical emergencies, suspicious activities) in real time is like finding needles in a haystack. Traditional CCTV relies on human operators watching many screens, which is reactive and prone to human error. Without smarter surveillance, security staff can easily miss a brewing problem until it’s too late. Crowd flow monitoring, occupancy counts, and rapid incident alerts are needed to keep guests safe during busy events.

• Integrating Systems on Large Campuses: Big resort campuses, multi-building convention centers, and stadium complexes often have disparate systems for security, fire, access, and networks. Siloed systems make it hard to get a complete picture or coordinate responses. The challenge is to tie everything together – access control, surveillance, alarms, networks, guest services – into one cohesive ecosystem. When done right, integration reduces friction and improves both operations and the guest experience. However, achieving that unified environment across large properties (and even across multiple locations) requires expertise in system design and connectivity.

Omni Data’s Hospitality Technology & Safety Solutions

• Advanced Access Control Systems: Omni Data implements modern access control tailored for hospitality. This includes credential zoning (so each user only accesses approved areas), flexible permission levels for groups (guests vs. staff vs. vendors), and support for mobile keys. Guests can use their smartphones as room keys or VIP passes – a convenient, secure approach now common in top hotels. Our systems maintain detailed entry logs and audit trails, so every door entry is recorded for security monitoring and incident investigations. From biometric readers at high-security doors to cloud-managed keycard systems, we ensure you know exactly who is on your property and that only the right people can access sensitive areas.

• AI-Powered Video Surveillance & Analytics: We deploy high-resolution IP cameras and intelligent video analytics to keep an eye on your property at all times. AI-enhanced surveillance can automatically monitor crowd density and motion patterns, alerting staff to unusual behavior or congestion before issues escalate. For example, if a crowd starts to form in a normally clear area or a person enters a restricted zone, the system flags it in real time. Our solutions integrate capabilities like incident detection and license plate recognition (LPR) as well. Cameras can read vehicle plates at entry gates or parking lots, helping identify VIP guests or detect banned individuals, and these systems tie into the broader security platform. The result is a proactive monitoring network that not only records footage, but also helps predict and prevent security events without requiring someone to watch every camera feed.

• Integrated Emergency Response Systems: Omni Data helps properties prepare for worst-case scenarios by linking their security systems directly with first responders. We offer panic buttons and duress alarm integrations that, when activated by staff or guests, will trigger instant alerts. Through partnerships with platforms like RapidSOS, these alerts can transmit critical data directly to 911 dispatchers and emergency services. This means if a housekeeper presses their panic wearable or a front-desk clerk signals a duress alarm, responders get the location and context immediately – drastically cutting emergency response times. Our solutions also include two-way communication tools, mass notification (for fire or weather emergencies), and tie-ins to local law enforcement platforms. Whether it’s an aggressive intruder, a medical emergency, or a fire, Omni Data ensures help is informed and en route with a single button press.

• Fire Alarm Upgrades and In-Building Radio Coverage: Fire and life safety is a cornerstone of our offerings. We can upgrade outdated fire alarm panels and devices to modern, code-compliant systems – including addressable smoke detectors in every room, voice evacuation PA systems, and centralized monitoring. Additionally, we deploy BDA/ERRCS solutions to guarantee that firefighters and police radios work everywhere on your property. These bi-directional amplifier systems bring outside radio signals inside, so first responders maintain communication even in basements, stairwells, or thick-walled hotel towers. Such systems are now mandatory in many jurisdictions for hotels, high-rises, stadiums and other large structures, and Omni Data will ensure your facility meets those requirements. By integrating fire detection, sprinkler monitoring, and emergency responder radio in one package, we help protect lives and keep your property compliant with all fire codes.

• Enterprise Networking & Structured Cabling: A robust digital infrastructure is the backbone of guest experience today. Omni Data designs and installs high-performance structured cabling to connect all corners of a hospitality property – from front-desk computers and POS systems to guest room smart TVs and IoT devices. Our engineers map out optimal Wi-Fi access point placement for full coverage and implement enterprise-grade wireless networks that can handle thousands of concurrent connections. Crucially, we employ network segmentation best practices, separating the guest Wi-Fi network from internal systems for security. Guests get fast, reliable internet for streaming and work, while your confidential business data (reservation systems, back-office PCs, payment terminals) stays isolated and safe. We also configure VLANs and quality-of-service rules to prioritize critical services – so, for instance, your payment systems or security cameras always have bandwidth even if the guest network is busy. From cabling in a new hotel tower to upgrading a stadium’s fiber backbone, Omni Data’s networking solutions keep your operations connected at broadband speeds.

• Cybersecurity for Hospitality IT: The hospitality industry has become a major target for cyber threats due to the wealth of personal and financial data handled (credit card transactions, guest identities, even passport info). Omni Data takes a holistic approach to cybersecurity in hotels and venues. We secure point-of-sale systems, property management systems, guest loyalty databases, and any device handling customer data with strong encryption and continuous monitoring. Our team also locks down the IoT and AV systems common in smart hotels – things like IP security cameras, smart thermostats, voice assistant devices, and networked conference room equipment. Without proper safeguards, these conveniences can become entry points for attackers. Omni Data implements firewalls, intrusion detection, and zero-trust network access controls to ensure even if guests are on the Wi-Fi, they cannot reach your sensitive internal systems. We help set up separate VLANs for vendors or building management systems, apply strict access controls for third-party integrations, and keep firmware and software updated to patch vulnerabilities. With threats evolving, we provide ongoing support to maintain a hardened security posture – so your property’s digital side is as safe as its physical side.

• Unified Monitoring Dashboard: To simplify management, Omni Data delivers a unified dashboard that brings all these systems together. Rather than juggling separate interfaces for access control, cameras, fire alarms, and networks, your team can monitor and manage everything in one place. Our integrated platforms offer a “single pane of glass” view of security alerts, equipment status, and even guest service metrics across the property. For multi-site hotel groups or sprawling resorts, we enable centralized, cloud-based oversight. According to one provider, using a unified dashboard makes it easy to oversee all properties or zones from a single interface, simplifying decision-making and keeping you informed and in control. In practical terms, this means a general manager can check door breach alerts, camera feeds, network health, and fire system status all on one screen – even remotely via a secure mobile app. Omni Data’s unified management tools reduce complexity for your staff and ensure nothing slips through the cracks. It’s comprehensive situational awareness at your fingertips.

Schedule a Consultation

Delivering exceptional hospitality experiences while keeping people safe is a complex endeavor – but you don’t have to tackle it alone. Omni Data brings a consultative, forward-looking approach to hospitality technology and safety. We invite hotel general managers, directors of operations, IT leaders, and facility managers to book a property technology walkthrough with our team. See firsthand how integrating security, fire protection, networking, and automation can address your property’s specific challenges. Whether you run a boutique hotel or a large stadium, our experts will assess your current systems and highlight opportunities to enhance guest experience, ensure code compliance, and strengthen safety measures. Contact Omni Data today to schedule a personalized consultation – and let us help you create a safer, smarter environment for your guests and staff. Your next outstanding guest review could start with the peace of mind that comes from a truly secure and connected property.

FAQs

What services do you offer?

We provide security, life safety, and network solutions tailored for hotels.

How do you ensure guest safety?

Our systems include fire alarms, surveillance, and emergency communication tools.

Can you integrate with existing systems?

Yes, we work closely with your current infrastructure to enhance security without disruption.

We specialize in hospitality but also support related service sectors.

What industries do you serve?

How quickly can you respond?

Our team is ready to assist promptly to minimize any risks.

Their security system gave us peace of mind all season long.

J. Lee

Network services kept our guest check-ins smooth and worry-free.

M. Kim

★★★★★

★★★★★